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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margi Hatch

Margi Hatch

February 7, 2024

5  out of  5
rating by Margi Hatch
"Thank you Holly for being so very helpful and kind . . . it's much appreciated. Since the moment I walked in your door, a good while ago now, I knew this agency was going to be great for me."
We responded:
"Hello Margi - and thank you for taking the time to provide our office and especially Holly the 5* review! We appreciate the opportunity to work with you and your family. You know that if ever you have questions we will do our best to get them answered for you. Thank you for being our customer. #goodneighbor #brettsmyagent"
Profile photo of B J

B J

January 29, 2024

5  out of  5
rating by B J
"My car and home insurance kept going up and I was sick of it. Based upon a mailer I got and his great Google reviews, I sent Brett's office an email. Brett put me in contact with Megan his Agent Team Member in their Apple Valley office. Boy, is she an asset! Within the same day I got multiple quotes on home, auto, personal articles and umbrella insurance. This saved me almost $100 a month! I felt bad saying goodbye to my old insurance agent since he did a nice job for me but money and great reviews speak volumes. Do your homework people, you might be able to save a lot of money like I did. Thanks Brett and Megan!"
We responded:
"Wow! What an awesome way to begin my day with a review like this. I am so glad that we were able to help you with your insurance needs, but just as important, the positive feedback regarding Megan. She truly is an asset as are all the members of my team and we really look forward to working with our customers making sure they are getting the best combination of coverage and value. If ever you have a question or a need for us, please let one of us know. Thank you for becoming a customer of ours, we appreciate you! #brettsmyagent # goodneighbor"
Profile photo of Casey Palmer

Casey Palmer

December 30, 2023

5  out of  5
rating by Casey Palmer
"Megan is fantastic to work with!"
We responded:
"Happy New Year Casey and thank you for your kind words and for taking the time to provide us with a 5 star review. We appreciate your business. I will pass along your acknowledgement to Megan - we feel the same way. #Goodneighbor #brettsmyagent"
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Lana Parks

October 18, 2023

5  out of  5
rating by Lana Parks
"We’ve worked with them for yrs & they have very responsive when we’ve needed them. They try to save us $ whenever possible while at the same time ensuring we have appropriate coverage. Holly is always a pleasure to work with!"
We responded:
"Hello Lana - We are so happy to work with you and your family. Thank you for taking the time and providing us a 5 star review. We truly appreciate it and I will pass your kind words along to Holly. If there is anything you need from us, please let us know. #Good Neighbor #Brettsmyagent"
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Mary Jo Hei

October 16, 2023

5  out of  5
rating by Mary Jo Hei
"Long time customer. Brett and Holly always answer our questions and help us to resolve any problems. Today Holly listened and responded quickly with a caring and positive attitude. Thank you!"
We responded:
"Hi Mary Jo - thank you for taking the time to acknowledge the service you received from our office, in particularly Holly. We appreciate you and Dave being long time customers of ours and we look forward to working with you for many years to come. If ever we can do anything for you, please let us know. #Goodneighbor #brettsmyagent"
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Josh Nair

August 24, 2023

5  out of  5
rating by Josh Nair
"Outstanding customer service and great experience! Paulette was awesome! Highly recommended!"
We responded:
"Hi Josh and thank you for the wonderful 5star review. I will be sure to pass along to Paulette your kind words. IF there is anything we can do for you, please let us know, #Goodneighbor #brettsmyagent"
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emily wright

August 21, 2023

5  out of  5
rating by emily wright
"Brett’s State Farm office has been amazing to work with. I have been with them since I was 16 on my parents policy. Now into my 30s my husband and I use them for everything. Megan is always amazing to work with and responds so quickly. The pricing is right and the service is great."
We responded:
"Hi Emily - thank you so much for the wonderful 5 star review and the kind words regarding Megan. We so enjoy working with long term customers such as you and your family. If there is anything you need, please do not hesitate to let us know. #goodneighbor #brettsmyagent"
Profile photo of Paul Deak

Paul Deak

August 17, 2023

5  out of  5
rating by Paul Deak
"Never fun dealing with insurance claims but working with Holly at Brett McSparron’s State Farm office has been an exceptional experience. She was super helpful explaining how things work, what my options were, provided resources and always returned my calls super quickly. A rare thing to have such a great customer service today. Would highly recommend this State Farm agent to anyone!"
We responded:
"Hi Paul - Hope you and your family are doing well. Thank you so much for the wonderful 5 star review. We take alot of pride in making sure we try to meet and exceed the expectations of our customers. I will be sure to pass along your kind words to Holly. If ever you have a question or need our help, please let us know. #goodneighbor #brettsmyagent"
Profile photo of Janet Westenberg

Janet Westenberg

August 15, 2023

5  out of  5
rating by Janet Westenberg
"Holly is very professional and also friendly and caring to talk to!"
We responded:
"Hello Janet and Thank you for recognizing Holly's service - I will be sure to pass along your kind words. If ever you need anything, please let us know. #Goodneighbor #brettsmyagent"
Profile photo of Taylor Sabrowski

Taylor Sabrowski

August 7, 2023

5  out of  5
rating by Taylor Sabrowski
"Holly was amazing. I called her in a panic and she got everything taken care of quick and was very kind and while she explained it all. Top notch! Thank you for saving my day Holly."
We responded:
"Hi Taylor and thank you for your kind words and taking the time to review us. Holly and the rest of my team take pride in doing what we can for our customers. Hope all is well with you and your family. Thanks again. #goodneighbor #brettsmyagent"
Profile photo of Jeffrey Doocy

Jeffrey Doocy

August 2, 2023

5  out of  5
rating by Jeffrey Doocy
"Brett’s agency is great. He and his staff always provide consistent and exceptional service. Definitely recommend!"
We responded:
"Thanks Jeff for your 5 star review. We appreciate being able to assist you and your family with their insurance needs. All the best. #goodneighbor #brettsmyagent"
Profile photo of Eric (Eagan)

Eric (Eagan)

July 31, 2023

5  out of  5
rating by Eric (Eagan)
"Holly is always a pleasure to work with and keeps track of every detail for me. Thanks Holly!"
We responded:
"Hello Eric and thank you for your 5 star review! We appreciate you taking the time and we enjoy working with you. If there is anything that I or one of my team can do, please let me know. #goodneighbor #brettsmyagent"
Profile photo of Brendan O'Mara

Brendan O'Mara

July 24, 2023

5  out of  5
rating by Brendan O'Mara
"Holly was amazing. I know every time I call into Brett McSparrons I know I'm going to have a lovely conversation with the staff there. They're all wondeful"
We responded:
"Hey Brendan - thank you for your 5 star review and the kind words regarding our team! #goodneighbor #brettsmyagent "
Profile photo of Dwells Enala

Dwells Enala

July 18, 2023

5  out of  5
rating by Dwells Enala
"Brett was very accommodating and also Haley. I can recommend to my friends and relatives."
We responded:
"Thank you for taking the time to provide us a 5 star review - we really appreciate being able to work with you and your family. If you have any questions or we can help with the insurance needs for your family, please let us know. #Goodneighbor #brettsmyagent"
Profile photo of Sarah Lampe

Sarah Lampe

July 18, 2023

5  out of  5
rating by Sarah Lampe
"Megan has helped me with every process smoothly and effectively. She is always available to help when I need a question answered!"
We responded:
"Hello Sarah, Thank you for taking the time to provide us a 5 star review! I will pass this along to Megan as well. We appreciate working with you and are available for any questions you might have. #goodneighbor #brettsmyagent"
Profile photo of Sarah Rinder

Sarah Rinder

June 8, 2023

5  out of  5
rating by Sarah Rinder
"Every employee has demonstrated excellent customer service across time!"
We responded:
"Hello Sarah and thank you for the wonderful 5 Star review! We enjoy the opportunity to work with your and your family. Hope you are all doing well. #brettsmyagent #goodneighbor"
Profile photo of Elizabeth Merrick

Elizabeth Merrick

June 6, 2023

5  out of  5
rating by Elizabeth Merrick
"Brett and his staff consistently go above and beyond to provide the utmost level of service! Their attention to detail and dedication to ensuring customer satisfaction is truly commendable."
We responded:
"Hello Elizabeth - thank you for the wonderful 5 star review. Its our pleasure to work with you and your family and we hope to always meet or exceed your expectations. If there ever anything you need, please let us know. #Brettsmyagent #Goodneighbor"
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Ruth Agar

May 31, 2023

5  out of  5
rating by Ruth Agar
"You are perfect, Holly. Easiest way to pay a bill is talking to you👍"
We responded:
"Hi Ruth and thank you for your 5 star review and the acknowledgement of Holly. I will be sure to pass this along to her. We take pride in exceeding the expectations of our customers. Thank you for your loyalty and we look forward to working with you for years to come. #brettsmyagent #goodneighbor"
Profile photo of Tessa Floersch

Tessa Floersch

May 23, 2023

5  out of  5
rating by Tessa Floersch
"Holly was able to help me with my conundrum. The State Farm team is always so pleasant to work with."
We responded:
"Hi Theresa, Thank you for your review and acknowledgement of Holly's service to our customers. She has been with me a number of years and take pride in making sure she gets to know our customers and provides them with the service they come to expect. I will be sure to pass along your kind words. Thank you for being a loyal customer. Brett #brettsmyagent #goodneighbor"
Profile photo of Lee Nocon

Lee Nocon

May 11, 2023

5  out of  5
rating by Lee Nocon
"Brett's team is professional and very friendly."
We responded:
"Hi Lee - thank you for taking the time to provide us a 5 star rating. I appreciate your comments and kind words. Its a pleasure to work with you and your family and I look forward to servicing your business for many years to come. Brett #Goodneighbor #brettsmyagent"
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Lxcas

May 11, 2023

5  out of  5
rating by Lxcas
"Has always had my back since the start of my car insurance journey!"
We responded:
"Lucas - thank you for taking the time to provide us a 5 star review! We really appreciate it and look forward to working with you as your journey continues. Please let us know how we can help. Brett #goodneighbor #brettsmyagent"
Profile photo of Connie Rogers

Connie Rogers

May 11, 2023

5  out of  5
rating by Connie Rogers
"I just switched to state farm last year. They are awesome. They help me with all my needs and very helpful. . I would recommend this office to anyone."
We responded:
"Hello and thank you Connie - we try our best to make sure we are exceeding our customers' expectations. If ever you need anything, please let us know. We appreciate your being a customer of ours. Brett #goodneighbor # brettsmyagent"
Profile photo of Mike Miller

Mike Miller

May 10, 2023

4  out of  5
rating by Mike Miller
"Great service. Always there to help ."
We responded:
"Hi Mike - great to hear from you. Thank you for your review and for being a long term customer of ours, we appreciate you! I will pass your comments on to the team. Brett #Goodneighbor #brettsmyagent"
Profile photo of Kate S

Kate S

May 10, 2023

5  out of  5
rating by Kate S
"Paulette was able to answer my questions quickly in a way that was easy to understand."
We responded:
"Hi Kate - thank you for taking the time to provide us a 5 star review, we really appreciate it and appreciate you being a customer of ours. If there is anything we can do for you, please let us know. Brett #Goodneighbor #brettsmyagent"
Profile photo of Joshua Guither

Joshua Guither

May 9, 2023

5  out of  5
rating by Joshua Guither
"I have been a loyal and valued customer of Brett McSparron State Farm for over 15 years. He and his staff are friendly, polite, and truly treat me like family. Professionally handling my home, auto, and life insurance policies is what they do best. And finally when you have that once in a lifetime event that turns your life around... You know that they are there to help put your life together!"
We responded:
"Hi Joshua, We so appreciate your taking the time to acknowledge the service our agency provides you by giving us a 5 star rating. We strive to be the best we can be for all of our customers. Its been a pleasure working with you and your family over the years and you know we will be here for you when you need us. All the best to you and thank you for being a part of our agency. Brett #Goodneighbor #brettsmyagent"